Udemy - MB-910 Microsoft Dynamics 365 Fundamentals (CRM) (1.2023)

Creation Time	Aug. 29, 2025, 12:54 a.m.
Last Access Time	April 30, 2026, 9:33 p.m.
File Size	1.9 GB
Keywords	Fundamentals - Udemy 1 MB-910 2023 Dynamics 365 Microsoft CRM
Total Requests	139
Total Files	121
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10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.mp4 134.6 MB
7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.mp4 100.3 MB
11 - Well done/60 - Bonus Lecture.mp4 95.1 MB
8 - Describe Field Service capabilities/46 - 18 Describe capabilities of the Inspections feature.mp4 67.8 MB
2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.mp4 67.5 MB
5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.mp4 65.7 MB
5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.mp4 61.9 MB
3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.mp4 59.9 MB
3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.mp4 59.1 MB
2 - Identify common customer engagement features/10 - 25 Describe customers and activities.mp4 56.0 MB
2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.mp4 54.0 MB
6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.mp4 51.9 MB
7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.mp4 45.7 MB
8 - Describe Field Service capabilities/45 - 17 Describe the work order lifecycle.mp4 44.2 MB
1 - Introduction/6 - Curriculum.mp4 41.4 MB
11 - Well done/59 - Congratulations.mp4 41.0 MB
3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.mp4 39.5 MB
4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.mp4 38.1 MB
5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.mp4 37.7 MB
7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.mp4 37.3 MB
2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.mp4 34.8 MB
3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.mp4 34.4 MB
1 - Introduction/1 - Introduction.mp4 33.9 MB
7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.mp4 33.8 MB
7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.mp4 31.9 MB
3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.mp4 31.2 MB
10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.mp4 29.9 MB
10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.mp4 29.5 MB
3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.mp4 27.8 MB
2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.mp4 27.7 MB
3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.mp4 26.8 MB
4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.mp4 24.8 MB
6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.mp4 24.8 MB
4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.mp4 24.4 MB
3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.mp4 23.7 MB
9 - Describe scheduling capabilities/49 - 20 Describe resource and scheduling processes.mp4 23.2 MB
11 - Well done/58 - Whats next.mp4 22.6 MB
8 - Describe Field Service capabilities/47 - 19 22 Describe customer asset management and preventive maintenance processes.mp4 22.5 MB
3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.mp4 21.1 MB
9 - Describe scheduling capabilities/50 - 20 21 Describe scheduling options Schedule Board.mp4 20.2 MB
9 - Describe scheduling capabilities/48 - 22 Enable proactive customer asset maintenance by using Connected Field Service.mp4 20.1 MB
1 - Introduction/3 - How to get the best out of your Udemy course.mp4 19.9 MB
9 - Describe scheduling capabilities/51 - 21 Describe scheduling options Schedule Assistant.mp4 18.9 MB
6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.mp4 17.3 MB
7 - Describe Dynamics 365 Customer Service components/43 - 24 Dynamics 365 Customer Service Dashboards.mp4 15.4 MB
3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.mp4 14.2 MB
6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.mp4 13.5 MB
7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.mp4 13.4 MB
10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.mp4 11.4 MB
7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.mp4 11.2 MB
4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.mp4 9.5 MB
5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.mp4 9.1 MB
7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.mp4 8.8 MB
9 - Describe scheduling capabilities/52 - 21 Describe scheduling options Resource Schedule Optimization RSO.mp4 8.2 MB
9 - Describe scheduling capabilities/53 - 21 24 Dynamics 365 Field Service Dashboards and Predictive Work Duration.mp4 7.9 MB
8 - Describe Field Service capabilities/44 - 24a Introduction to Dynamics 365 Field Service.mp4 6.7 MB
1 - Introduction/5 - MB-910Presentation220831.pdf 473.9 KB
1 - Introduction/5 - MB-910ExamRequirements220919.pdf 87.1 KB
1 - Introduction/5 - MB-910ExamRequirements221227.pdf 86.9 KB
6 - Describe forecasting and salesrelated apps/31 - 12 Describe capabilities of Dynamics 365 Sales Insights.vtt 16.3 KB
8 - Describe Field Service capabilities/45 - 17 Describe the work order lifecycle.vtt 14.8 KB
2 - Identify common customer engagement features/7 - 24a Creating a trial Dynamics 365 Marketing environment.vtt 14.7 KB
10 - Describe integration options/56 - 28 Describe how Microsoft Excel and Word can be used with Dynamics 365 apps.vtt 14.3 KB
4 - Describe marketingrelated apps/25 - 7 Other capabilities of Dynamics 365 Customer Voice.vtt 14.0 KB
7 - Describe Dynamics 365 Customer Service components/42 - 14 Describe Knowledge Management.vtt 13.8 KB
11 - Well done/60 - Bonus Lecture.vtt 13.4 KB
3 - Describe Dynamics 365 Marketing capabilities/14 - 2 Describe how to target customers by using segments and subscription lists.vtt 13.2 KB
8 - Describe Field Service capabilities/46 - 18 Describe capabilities of the Inspections feature.vtt 12.7 KB
3 - Describe Dynamics 365 Marketing capabilities/12 - 1 Introduction to Marketing and generating by using marketing form and pages.vtt 12.4 KB
3 - Describe Dynamics 365 Marketing capabilities/13 - 1 Scoring leads.vtt 12.2 KB
5 - Describe the Dynamics 365 Sales lifecycle/29 - 10 10a Describe the quote lifecycle and order and invoice management.vtt 12.2 KB
5 - Describe the Dynamics 365 Sales lifecycle/27 - 8 Describe leads and the process for qualifying leads.vtt 12.0 KB
3 - Describe Dynamics 365 Marketing capabilities/15 - 3 Creating the body of a marketing email.vtt 12.0 KB
5 - Describe the Dynamics 365 Sales lifecycle/28 - 9 Describe the opportunity management process.vtt 12.0 KB
7 - Describe Dynamics 365 Customer Service components/36 - 15 Describe the case lifecycle creating a case.vtt 11.8 KB
2 - Identify common customer engagement features/11 - 23 Describe Microsoft Dataverse as the foundation for Dynamics 365 apps.vtt 11.6 KB
2 - Identify common customer engagement features/10 - 25 Describe customers and activities.vtt 11.3 KB
9 - Describe scheduling capabilities/49 - 20 Describe resource and scheduling processes.vtt 10.7 KB
4 - Describe marketingrelated apps/22 - 6 Capabilities of Dynamics 365 Customer Insights Audience Insights.vtt 10.5 KB
3 - Describe Dynamics 365 Marketing capabilities/16 - 3 Other email marketing concepts and processes.vtt 10.3 KB
1 - Introduction/6 - Curriculum.vtt 10.2 KB
2 - Identify common customer engagement features/8 - 24 Describe builtin reporting capabilities views.vtt 9.9 KB
4 - Describe marketingrelated apps/24 - 7 Asking questions in Dynamics 365 Customer Voice.vtt 9.7 KB
3 - Describe Dynamics 365 Marketing capabilities/17 - 4 Automating marketing activities by using customer journeys.vtt 9.5 KB
7 - Describe Dynamics 365 Customer Service components/38 - 15 Case lifecycle entitlements.vtt 9.5 KB
3 - Describe Dynamics 365 Marketing capabilities/19 - NEW 5a Realtime marketing concepts.vtt 9.0 KB
10 - Describe integration options/57 - 29 Describe options for analyzing data by using Power BI.vtt 8.7 KB
7 - Describe Dynamics 365 Customer Service components/41 - NEW 16b Historical analytics.vtt 8.3 KB
8 - Describe Field Service capabilities/47 - 19 22 Describe customer asset management and preventive maintenance processes.vtt 8.2 KB
10 - Describe integration options/54 - 26 Describe Microsoft Teams integration capabilities.vtt 8.1 KB
6 - Describe forecasting and salesrelated apps/30 - 11 Describe sales pipeline forecasting concepts.vtt 7.3 KB
7 - Describe Dynamics 365 Customer Service components/39 - 16 Describe how to use queues to manage work.vtt 6.8 KB
2 - Identify common customer engagement features/9 - 24 Describe builtin reporting capabilities dashboards and charts.vtt 6.7 KB
6 - Describe forecasting and salesrelated apps/33 - 24 Dynamics 365 Sales Dashboards.vtt 6.7 KB
9 - Describe scheduling capabilities/50 - 20 21 Describe scheduling options Schedule Board.vtt 6.7 KB
11 - Well done/58 - Whats next.vtt 6.4 KB
9 - Describe scheduling capabilities/51 - 21 Describe scheduling options Schedule Assistant.vtt 6.3 KB
7 - Describe Dynamics 365 Customer Service components/37 - 15 Case lifecycle Service Level Agreements SLAs.vtt 6.1 KB
9 - Describe scheduling capabilities/48 - 22 Enable proactive customer asset maintenance by using Connected Field Service.vtt 5.9 KB
6 - Describe forecasting and salesrelated apps/32 - 13 Describe capabilities of LinkedIn Sales Navigator.vtt 5.5 KB
3 - Describe Dynamics 365 Marketing capabilities/18 - 5 Event management features and capabilities including Microsoft Teams webinars.vtt 5.4 KB
7 - Describe Dynamics 365 Customer Service components/43 - 24 Dynamics 365 Customer Service Dashboards.vtt 5.2 KB
3 - Describe Dynamics 365 Marketing capabilities/21 - 24 Dynamics 365 Marketing Dashboards.vtt 5.0 KB
10 - Describe integration options/55 - 27 Describe email capabilities including App for Outlook.vtt 4.9 KB
3 - Describe Dynamics 365 Marketing capabilities/20 - NEW 5a Realtime marketing Custom triggers.vtt 4.8 KB
4 - Describe marketingrelated apps/23 - 6 Capabilities of Dynamics 365 Customer Insights Engagement Insights.vtt 4.5 KB
9 - Describe scheduling capabilities/53 - 21 24 Dynamics 365 Field Service Dashboards and Predictive Work Duration.vtt 4.0 KB
1 - Introduction/3 - How to get the best out of your Udemy course.vtt 3.9 KB
1 - Introduction/1 - Introduction.vtt 3.7 KB
7 - Describe Dynamics 365 Customer Service components/34 - 24a Introduction to Dynamics 365 Customer Service.vtt 3.5 KB
5 - Describe the Dynamics 365 Sales lifecycle/26 - 24a Introduction to Dynamics 365 Sales.vtt 3.4 KB
9 - Describe scheduling capabilities/52 - 21 Describe scheduling options Resource Schedule Optimization RSO.vtt 3.3 KB
7 - Describe Dynamics 365 Customer Service components/40 - NEW 16a Omnichannel for Customer Service.vtt 3.2 KB
8 - Describe Field Service capabilities/44 - 24a Introduction to Dynamics 365 Field Service.vtt 3.0 KB
1 - Introduction/4 - Do you want autotranslated subtitles in more languages.html 2.2 KB
11 - Well done/59 - Congratulations.vtt 2.1 KB
1 - Introduction/2 - Welcome to Udemy.html 893 bytes
7 - Describe Dynamics 365 Customer Service components/35 - Service Management.html 771 bytes
11 - Well done/60 - IDoDataBonusLecture230113.txt 534 bytes
1 - Introduction/5 - Resources.html 423 bytes
11 - Well done/1 - Practice Test.html 74 bytes

Udemy - MB-910 Microsoft Dynamics 365 Fundamentals (CRM) (1.2023)

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